Privacy Policy
Your privacy and data protection are fundamental to our commitment to excellence. This policy outlines how we collect, use, and safeguard your personal information in our leadership development programmes.
Data Collection Information
What Personal Data We Collect
Contact Information
Full name, professional position, organisation affiliation, and communication preferences for programme coordination and ongoing support.
Professional Development Data
Career goals, leadership experience, industry background, and programme participation history to personalise your development journey.
Assessment Results
Leadership style assessments, personality evaluations, and progress tracking data collected during programme participation.
Technical Information
Website usage patterns, device information, and interaction data to improve our platform and user experience.
How We Collect Your Data
We collect information through multiple channels to ensure comprehensive support for your leadership development:
Direct Collection
Through forms, applications, assessments, and direct communication during programme enrollment and participation.
Automated Collection
Via cookies, website analytics, and interaction tracking to understand user behaviour and improve services.
Third-Party Sources
From professional references, organisational nominations, and publicly available professional information.
Programme Activities
During workshops, assessments, peer interactions, and mentoring sessions as part of your development programme.
Legal Basis for Data Processing
We process your personal data based on the following legal foundations:
Data Retention Periods
We retain your personal data for specific periods based on the type of information and purpose:
Active Programme Data
Retained during programme participation and for 3 years following completion for ongoing support and alumni services.
Assessment Records
Kept for 5 years to track long-term development progress and provide continuing professional development support.
Financial Records
Maintained for 7 years in compliance with New Zealand tax and business record requirements.
Marketing Consent
Held until consent is withdrawn or for a maximum of 3 years from last interaction if no objection is raised.
How We Use Your Personal Data
Programme Delivery and Support
Your personal data enables us to provide exceptional, personalised leadership development experiences:
Customised Learning Paths
Tailoring programme content based on your leadership style, career goals, and industry experience.
Progress Tracking
Monitoring development milestones and adjusting support strategies to maximise your growth.
Peer Matching
Connecting you with complementary participants for collaborative learning and networking opportunities.
Mentor Assignment
Pairing you with experienced leaders whose expertise aligns with your development objectives.
Data Sharing with Third Parties
We carefully control how your data is shared and only work with trusted partners who meet our data protection standards:
Marketing Communications
With your explicit consent, we use your information to provide valuable leadership insights and programme updates:
Analytics and Website Improvement
We analyse aggregated, anonymised data to continuously enhance our programmes and platform:
Programme Effectiveness
Measuring learning outcomes and programme impact to refine our development methodologies.
User Experience
Understanding how participants interact with our platform to improve navigation and functionality.
Data Protection Measures
Security Measures in Place
We implement comprehensive security measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction:
Encryption
End-to-end encryption for data transmission and storage using industry-standard protocols.
Access Controls
Role-based access restrictions ensuring only authorised personnel can access your data.
Regular Audits
Systematic security assessments and vulnerability testing to maintain protection standards.
Data Encryption and Storage
Your data is protected through multiple layers of security during storage and transmission:
Data at Rest
All stored data is encrypted using AES-256 encryption standards and housed in secure, certified data centres with physical security measures.
Data in Transit
All data transmission utilises TLS 1.3 encryption protocols to ensure secure communication between your device and our servers.
Access Controls and Monitoring
We maintain strict controls over who can access your personal data and continuously monitor for any security threats:
Breach Notification Procedures
In the unlikely event of a data breach, we have established procedures to respond quickly and transparently:
Maximum time to assess and contain any potential security incident.
Notification to relevant authorities as required by data protection regulations.
Direct notification to affected individuals if personal data is at risk.
Your Rights and Data Management
Under New Zealand privacy legislation and international data protection standards, you have comprehensive rights regarding your personal information. We are committed to facilitating the exercise of these rights promptly and transparently.
Right to Access Personal Data
You can request a comprehensive copy of all personal data we hold about you, including the sources of this information, how it's being used, and who it's shared with. We will provide this information in a clear, accessible format within 30 days.
Right to Rectification and Erasure
If any of your personal data is inaccurate or incomplete, you can request corrections. You also have the right to request deletion of your personal data where it's no longer necessary for our legitimate business purposes or legal obligations.
Right to Data Portability
Where technically feasible, you can receive your personal data in a structured, commonly used format that allows you to transfer it to another leadership development provider or professional service.
Right to Object to Processing
You can object to processing of your personal data for marketing purposes, analytical profiling, or other activities based on legitimate interests. We will stop such processing unless we can demonstrate compelling legitimate grounds.
Right to Restrict Processing
In certain circumstances, you can request that we limit how we process your personal data, such as when you contest the accuracy of the information or object to processing while we verify legitimate grounds.
How to Exercise These Rights
Contact us using the information provided in our contact form. We may require verification of your identity to protect your personal data. Most requests will be fulfilled free of charge within 30 days.
Contact Information for Data Requests
Data Protection Enquiries
For any questions about how we handle your personal data or to exercise your rights, please use our contact form on the main website. Our data protection team will respond within 48 hours to acknowledge your request and within 30 days to provide a complete response.
Complaint Procedures
If you're not satisfied with how we've handled your personal data or responded to your requests, you have the right to lodge a complaint with the New Zealand Privacy Commissioner or the relevant data protection authority in your jurisdiction.